Medical Centre based in Preston.

Job Responsibilities:
Administration
• To have a thorough knowledge of all Practice procedures.
• To work in accordance of written protocols
• Fax and photocopy as requested
• Open and direct incoming mail, frank and post outgoing letters as appropriate

Reception
• Receive and direct patients consulting with members of Practice team
• Handing completed repeat prescriptions to patient and checking names and address.
• Be able to cover all reception position as necessary

Appointments
• Process appointment requests for appointments from patients by telephone and in person for any member of the Practice team
• Deal with visits requests

Computer
• Process repeat prescription request in accordance with Practice guidelines.
• Scan letters onto patient records

Telephone Duties
• Have working knowledge of telephone system, during and after hours.
• Answer telephone as Practice protocol
• Process requests for acute prescriptions as Practice protocol

Other Tasks
• Clear and tidy rooms after surgeries
• Ensure building security – have thorough knowledge of doors/windows/alarm.
• Any other tasks allocated by manager
• Liaise with District Nurses, Hospitals, Health Visitors etc as required
• The above list of duties is not exhaustive and may be subject to change as deemed necessary

• Smart appearance
• Mature attitude
• Professional telephone manner
• Communication and Customer Service skills
• IT literate
• Keen and willing to learn
• Reliable and responsible
• Work well in a team

• GCSE Grade A* - C in maths and English or predicted grades