Course Overview

These Apprenticeships are designed to give aspiring and practising team leaders and first line managers a solid foundation in their formal development as a manager. The programmes can be tailored to meet the needs of your particular industry and are ideal whether the learner is new to leading a team and want the tools and knowledge to make their team work successfully or they are a more experienced manager and want to further develop their management performance.

Learners on the Team Leader/Supervisor Apprenticeship will hold a first line management role, with operational/project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. The Apprenticeship will support the development of a range of skills including: leading and managing people; building relationships; organisational and project management; communication; decision making.

Associate project managers need good planning, organisation, leadership, management and communication skills. The Apprenticeship will develop these, plus a range of additional key skills including: project governance; stakeholder management; communication; leadership; budgeting; resource management; contract management/procurement. Learners will study an IPMA Level D qualification or APM Project Management Qualification as part of this Apprenticeship.

Key responsibilities of an Operations/Departmental Manager may include: creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring. The Operations/Departmental Manager Apprenticeship has been designed to develop these, plus a range of additional key skills including: operational and project management; finance; leading and managing people; building relationships; communication, decision making.

What will they achieve?

NLTG will provide an assessment and depending on the learners current level and abilities they will take the following routes:

Advanced Level Apprenticeship:

• Team Leader/Supervisor Standard
• Functional Skills in maths/English if not already achieved

Higher Level Apprenticeships:

(For 19+ only)
• Associate Project Manager Standard - Level 4
• Functional Skills in maths/English if not already achieved

• Operations/Departmental Manager Standard - Level 5
• Functional Skills in maths/English if not already achieved

What training will they receive?

As the employer, you will be responsible for most of the basic knowledge and training. There will be no need for the learner to attend a college because they will be visited in the workplace by a qualified NLTG Tutor every 4 - 6 weeks.

Why not have a look at our Why employ an Apprentice? or Why upskill your workforce? pages. These will give you more about what Apprenticeships involve and especially the benefits of incorporating them into your business.

Additional Benefits

• The learner will have full and varied practical training and on and off the job support from a personal tutor
• We come and see the learner in the workplace so no day release to college
• The training will lead to a nationally recognised qualification
• The learner will improve on and learn new skills and knowledge
• We will visit the learner regularly during their training
• We will hold regular meetings to check their progress and development
• We have a dedicated team to provide bespoke tutoring for maths, IT and English.
• We operate an equality and diversity policy

Case Study

Lee Darbyshire at Sofology

I have worked for Sofology for almost 9 years now and whilst being Inspections Supervisor at Head Office I found out about Apprenticeships through speaking to others who were already on with theirs with NLTG. I have done my NVQ Level 3 in Management and have just stared my Level 4. Doing the qualifications has helped me to become Global Inspections Supervisor looking after all 6 of the depot’s nationwide. I enjoyed the different types of tasks and assignments that were assigned to me, researching the different criteria, and also the 1-1 learning aspect of the qualification. Doing the Apprenticeship has helped me to offer advice and support to the depots whilst also giving me clarity on a lot of things. It has developed me to be more confident in team management and also a thoroughness to see things through.