Apprentice Customer Service Practitioner – 14496

Company Website:

Enersys

Occupation:
Location:
Manchester
Type of Business:
Power Solutions / Battery Manufacturer
Postcode:
M27 8FF
Daily Hours and Breaks:
Mon-Fri 8:30am-4:30pm / 30 mins lunch / 37.5 hours per week
Starting Salary:
£18,000 per annum
Vacancy Reference No.:
14496

Company Bio

EnerSys is the global leader in batteries, chargers and accessories for motive, reserve, aerospace and defence applications. EnerSys provides customers with world class products and services through employee involvement, teamwork and supplier partnerships. EnerSys works to exceed customer expectations, supplying highest quality products and services.

Description

• Input of customer sales orders into SAP (software) including liaising with customer and internal departments to ensure accuracy and timely information proved to customers.
• Updating of Opportunities and Quotes in Salesforce (software) in line with received orders.
• Aiding customers with lead times, order queries, delivery dates, general problems.
• Liaising with manufacturing sites to ensure goods are shipped on time.
• Updating of customer order book to ensure most current, up to date and accurate information is provided to customers.
• Handling customer complaints with regards product.
• Helping with quotations, battery sizing.
• General sales support

Requirements

• To work accurately & efficiently both as part of a team or unsupervised
• To maintain information in a confidential manner, adhering to data protection regulations
• High level of accuracy and attention to detail
• Excellent communication skills
• Good understanding of Excel
• Experience of SAP helpful but not essential as training can be given.

Educational Requirements

No formal qualifications required.

Additional Info

• 25 days Holiday + Bank Holidays
• Company Sick Pay (based upon length of service)
• Contributory Pension Scheme, matched by Employer, of up to 5%
• When joining pension, eligible for life assurance of 4 x times salary
• Eye care vouchers
• Childcare vouchers
• Cycle to work scheme

Site specific:
Free Parking, recently revamped facilities such as Kitchen and free refreshments -tea & coffee

Apply for this vacancy

To apply for this vacancy you must create an account. Once you have done that you can then apply for this role. After you have sent your application NLTG will contact the employer on your behalf and then we will contact you to either arrange an interview or discuss other vacancies available.

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