Apprentice Customer Service Practititoner – 14135

This vacancy was marked by employer as filled and is probably no longer available

Company Website:

Ascent Trampoline Park

Occupation:
Location:
Blackpool
Type of Business:
Indoor trampoline & events park
Postcode:
FY4 4QQ
Daily Hours and Breaks:
Mon 9:30-3:00pm / Tues & Fri 1:30-9:00pm / Wed & Thurs 9:30-4:00pm / 30 mins unpaid lunch / 32 hours pw
Starting Salary:
£153.92 per week
Vacancy Reference No.:
14135

Company Bio

Not your average Trampoline Park! We have a state-of-the-art Soft Play Area, The Northwest's First Indoor Caving System, A Climbing Wall, The Meltdown (Total Wipeout) and more....

Description

• Receive payments by cash, credit cards, vouchers, or gift cards.
• Timely sale and processing of jump tickets, merchandise, passes, vouchers or other retail items to customers.
• Greet and assist customers entering the park.
• Process online bookings
• Assist customers with waiver completion and verify new customer waivers.
• Prepare customer for jumping to include wristbands, footwear (if applicable) and tickets.
• Keep workstation area clean and organised.
• Monitor, clean and organise locker room and café seating areas as needed.
• Report problems with cash registers, customers or facility to head receptionist, Duty Manager or Front of House manager.
• Responsible for accurate cash and till management for their drawer.
• Monitor marketing flyer stocks and replenish as needed.
• Assist with retail sales of merchandise and footwear as needed.
• Explains basic rules of the courts to all customers, helping to ensure all customers’ safety.
• Other duties as assigned by management or needed by the business.
• Promptly informs Manager of any and all customer complaints or comments.
• Takes messages for the management accurately, always remembering to get the name and phone number of the person leaving the message as well as what the message/visit is in regards to.
• Remains diligent and focused during all monetary or credit card transactions so that his or her register is accurate at the end of each shift.
• Cleans locker rooms, front desk area, toilets, entrance, waiver station, and gaming area according to schedule.
• Informs manager immediately of product shortages.
• Performs other related duties as assigned by the Manager.

Requirements

• Local
• Friendly
• Team Player

Educational Requirements

No formal qualifications required.

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