Right City Media is a diversified media group specializing in providing assistance to individuals and businesses facing various financial challenges. With a portfolio comprising three subsidiary companies - The Claim Helpline, Housing Helpline, and Money Helpline - Right City Media offers comprehensive support for clients navigating business issues, debt problems, mis-sold finance claims, and housing-related disputes.

We are currently looking for an ambitious individual that are looking to take their first steps into the world of Administration and Claims.

Due to continued growth in this business area, we have some exciting opportunities available for a Claims Administrator to become a key part of our New Claims team!

No prior Claims Administrative experience is required as full training is provided for this position.

The role's duties & responsibilities:
• Provide general administrative support to the Case Managers and wider department as required, including updating details for claims, using CRM to manage case load & uploading cases for our legal panel
• Initiating claim reviews
• Sending & communicating with client re claim paperwork
• Answering customer service queries & inbound service calls
• Submitting claim details to legal team

• Administrative background, previous customer facing role or data inputting would be preferred, but not essential
• Ability to analyse information and interpret relevant points.
• Proven ability to work as part of a team and individually.
• Good planning, organisational skills.
• Adaptability, reliance, and desire for personal development.

No formal qualifications required.

28 days holidays including 8 Bank Holidays

• Full training is provided on site
• Great environment
• Career progression
• On-going support
• Uncapped bonus
• On-site parking
Progression opportunity to become a Paralegal and Department Management opportunities