Course Overview

An employee in this occupation will be responsible for:
• The coaching relationship with the coaches, the coaching contract, signposting to other services as needed across a caseload of individuals and teams.
• Quality assurance of their own practice (and their team in some instances), including maintaining continuing professional development, participating as a supervisee in coaching supervision, and using and/or establishing peer-to-peer support networks.
• Furthering the coaching culture.
• Working with a centralised learning and development or strategy team focused on embedding coaching skills in future or current leadership to better enable strategy future strategy, workforce resilience and innovation and succession planning.
• Where appropriate, embedding a coaching programme around a new system, regulatory change and/or change programme.
• Working with leaders to develop its diverse people to remove barriers that hinder success.
• Working with experienced expertise in middle management and connecting it to younger generations, for example through facilitating “reverse mentoring” interventions.

Coaches may work in a variety of locations and environments, both indoors and outdoors, which may require travel and overnight stays or irregular hours. Coaching activity may be face to face or by virtual means.

This standard aligns with the following professional recognition:
• European Mentoring and Coaching Council for Accredited Coaching Practitioner
• The Association for Coaching for Accredited Coach
• The International Coach Federation for Associate Certified Coach

The Content

Coaching Professionals will develop the following skills, knowledge and behaviours:

Skills
• Time Management
• Goals and objectives
• Communication
• Contracting with relevant stakeholders
• Stakeholder management
• Rapport and trust building
• Feedback
• Questioning Techniques
• Tools and techniques used to develop a model of coaching
• Emotional intelligence
• Manage diversity in coaching
• Values, beliefs and Behaviours

Knowledge
• Learning and reflective practice
• Emotional and social intelligence
• Diversity and inclusion and bias theory
• The importance of coaching contracting and recontracting
• Organisational culture (and values) and leadership styles
• Communication
• Self-awareness
• The differences and similarities between coaching, mentoring, training, counselling and consulting
• Legislation
• Coaching models and techniques

Behaviours
• Commitment to self-development
• Self-awareness
• Act as an ambassador for a coaching mindset
• Spontaneous, open and flexible

Functional Skills in English and Maths
Where a Coaching Professional has not already achieved Level 2 English and Maths, they must do so before taking the end-point assessment.

The Assessment

Learners will need to undertake an End Point Assessment which consists of the following 3 elements, all of which may be completed online.
• Observation with questions and answers
• Knowledge test
• Interview supported by portfolio of evidence

Course Duration

Up to 16 months (ie a practical training period of 12 months, followed by an End Point Assessment (EPA) period of up to 4 months).

Progression

This role may be a gateway to further career opportunities, such as management or senior support roles or to further study.

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If you are interested in upskilling a member of your team or taking on an apprentice then simply get in touch and one of our expert advisors will contact you with more information.

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