Course Overview

The Apprenticeships have been designed to reflect the current and future needs of employers. The Level 2 Apprenticeship will help the apprentice gain practical know-how in providing routine and more complex administrative support. It will focus on enhanced skills requiring some professional responsibility such as event support. The Level 3 Apprenticeship will develop a more comprehensive range of business skills, including team supervision and project management. The Level 4 Apprenticeship will enable learners to gain generic and specific management and technical skills appropriate to their field or aspirations. It is competence based and focuses on organisational strategy, catering for those who may lead or manage a team, or wish to move on to such a role. The Apprenticeship also provides opportunities for research, analysis and original thought which are skills valued by Higher Education Institutions. The apprentice progress will be monitored throughout the programme at all levels.

What will they achieve?

NLTG will provide an assessment and depending on the apprentices current level and abilities they will take one of the following routes:

Intermediate Level Apprenticeship:

• City & Guilds Level 2 NVQ Certificate in Business Administration
• Functional Skills Level 1
• Personal Learning and Thinking Skills

Advanced Level Apprenticeship:

• City & Guilds Level 3 NVQ Diploma in Business Administration
• Functional Skills Level 2
• Personal Learning and Thinking Skills

Higher Level Apprenticeship:

• City & Guilds Level 4 Diploma in Business & Professional Administration
• City & Guilds knowledge based Level 4 Diploma in Principles of Business Administration
• Functional Skills Level 2
• Employment Rights and Responsibilities

What training will they receive?

You will need to train them to use all office equipment such as the telephone, photocopier and computer. You will train them to work as part of a team and to plan and organise their work. They will be assessed in the workplace by a qualified NLTG Training Officer meaning there will be no need to attend a college. Their training officer will come out to visit them at their place of work every 4 - 6 weeks.

Additional Benefits

• They will have full and varied practical training and on and off the job support from a personal tutor
• We come and see them in the workplace so no day release to college
• The training will lead to a nationally recognised qualification
• They will improve on and learn new skills and knowledge
• We will visit them regularly during their training
• We will hold regular meetings to check their progress and development
• They have a dedicated team to provide bespoke tutoring for maths, IT and English.
• We operate an equality and diversity policy

Case Study

Elspeth Yates - HR Assistant at Lancashire Constabulary

I first started my Apprenticeship in April 2013 within the HR Department, working on the Recruitment Team. On my first day, I expected that I would just be doing the filing and the post but I was put to work straight away getting training on the beginning stages of the Special Constable process. Within 12 months, I had gained a lot of experience within recruitment by being part of different processes, from Special Constables to PCs to now running the Police Community Support Officer process myself. Doing my Apprenticeship was one of the best choices I made as I feel I have learned a lot in the 3 years I have has been a big help in starting off my career.