Course Overview

As an Apprentice on the Business Administration Apprenticeship, your employer will train you to use all office equipment. This will include office equipment such as the telephone, photocopier and computer. Part of the Apprenticeship will include how to work as part of a team and plan and organise your work. You will gain other industry knowledge such as health and safety. You will need to be committed and well presented because companies have high-quality standards.

These Apprenticeships have been designed to reflect the current and future needs of employers. The Apprenticeship also provides opportunities for research, analysis and original thought. These skills are valued by Higher Education Institutions. An NLTG Tutor will monitor your progress throughout the programme.

The Level 2 Business Administration Apprenticeship will help you gain practical know-how in providing routine and more complex administrative support. It will focus on enhanced skills requiring some professional responsibility such as event support.

The Level 3 Business Administration Apprenticeship will develop a more comprehensive range of business skills. These will include things like team supervision and also project management.

The Level 4 Business Administration Apprenticeship will enable you to gain generic and specific management and technical skills. These will be appropriate to your field or aspirations. The Apprenticeship is competence based and focuses on organisational strategy. This is good for those who may lead or manage a team or wish to move on to that role.

What will I achieve?

As a young person with little or no experience in the industry, you will start at the Intermediate level. When you have completed the Apprenticeship you have the option to progress on to the next level.

Intermediate Level Apprenticeship:

• City & Guilds Level 2 NVQ Certificate in Business Administration
• Functional Skills Level 1
• Personal Learning and Thinking Skills

Advanced Level Apprenticeship:

• City & Guilds Level 3 NVQ Diploma in Business Administration
• Functional Skills Level 2
• Personal Learning and Thinking Skills

Higher Level Apprenticeship:

• City & Guilds Level 4 Diploma in Business & Professional Administration
• City & Guilds knowledge based Level 4 Diploma in Principles of Business Administration
• Functional Skills Level 2
• Employment Rights and Responsibilities

What training will I receive?

There will be no need to attend college as you will be assessed in the workplace by a qualified NLTG Tutor. Your tutor will come out to visit you at your place of work every 4 - 6 weeks. If you are unsure that an Apprenticeship is right for you then why not have a look at our 'Why choose an Apprenticeship?' page. If you feel you are not yet ready for an Apprenticeship, then why not have a look at a Traineeship first?

Additional Benefits

• All vacancies are jobs from day one
• Your training will lead to a nationally recognised qualification
• You will receive an attractive wage/salary during training
• We have a dedicated team to support you with your English and maths skills
• We operate an equality and diversity policy
• All employers are appraised for health and safety
• We will visit you regularly during your training
• Your training will be full and varied

Case Study

Elspeth Yates - HR Assistant at Lancashire Constabulary

I first started my Business Administration Apprenticeship in April 2013 within the HR Department, working on the Recruitment Team. On my first day, I expected that I would just be doing the filing and the post but I was put to work straight away getting training on the beginning stages of the Special Constable process. Within 12 months, I had gained a lot of experience within recruitment by being part of different processes, from Special Constables to PCs to now running the Police Community Support Officer process myself. Doing my Apprenticeship was one of the best choices I made as I feel I have learned a lot in the 3 years I have has been a big help in starting off my career.