Technical Support Apprentice – 14238

This vacancy was marked by employer as filled and is probably no longer available
Apprenticeship:
Location:
Ashton
Type of Business:
Timber and construction supplier
Postcode:
WN4 8DE
Daily Hours and Breaks:
Monday - Friday 9:00 - 3:30pm / 30 mins unpaid lunch / 30 hours per week
Starting Salary:
£165 per week
Vacancy Reference No.:
14238

Company Bio

NWTT is a leading regional timber and construction supplier, employing approximately 90 and operating since 1990. There are 7 retail depots in the group, covering an array of manufacturing capabilities in timber treatment, sawmilling, fence panel production and joinery. The company is recording double digit growth and wants to continue this by enhancing the online presence to the public and commercial customers.

Description

• Provide excellent customer service, in-person, on the phone and over email and via service portal
• Ensure all IT support requests are logged, investigated, and resolved accurately and in a timely manner
• Ensure all parties kept up-to-date on the status of all requests
• Provide guidance on the effective use of IT hardware, software and services
• Daily systems and software diagnosis checks
• Build, configure and hand-over IT hardware to end users
• Install or publish software to end users
• Create user accounts, manage access rights

Requirements

• Driving Licence
• Positive can-do attitude
• Punctual and reliable
• Self motivated
• Good attention to detail

Educational Requirements

No formal qualifications required.

Additional Info

28 days holidays inc 8 Bank Holidays
Christmas shutdown inclusive

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