We’ve been helping people get out of debt and back on their feet for some time.

We can give you the information you need to find a solution to your financial problems that’s affordable, realistic, and fits where you are right now.

We’ll work with you to help get your life and finances back on track.

The primary focus of the role is to work in the Sales team to develop qualified sales leads and enquiries into the advisor team. You will need to have great communication skills and be ready and willing to learn new skills.
Once you have been fully trained by us, the role of an IVA Lead Generator will involve making outbound and taking inbound calls with potential customers across the UK using our automated dialler system.
You will then be expected to carry out a mini-fact with the customers to establish their particular circumstances, and then you would assess the information taken against a set criteria and then pass this customer onto a more senior member of the team.
We have lots of opportunities for career development and progression.
Your day-to-day responsibilities will include:
• Handling outbound and inbound calls from our customers
• Making outbound calls from leads generated for debt help and transferring the customer effectively
• Obtaining all relevant information in regard to clients circumstances.
• Providing customers with a great level of service at all times
• Having an excellent understanding of the business in order to provide customers with a knowledgeable service.
• Ability to communicate effectively
• Using in-house CMS systems to report and log calls

• Previous experience in lead generation/telesales/customer service work is a MUST
• Empathy towards clients
• Resilient and able to handle objections
• Ability to work in a fast-paced environment
• Excellent communication skills
• Organised with attention to detail

• 20 days holidays plus 8 Bank Holidays
• Gym on site
• Coffee shop
• Just off the motorway
• Company nights out
• Monthly Bonus Schemes