Customer Service Apprentice – Ref 14821

Company Website:

Aspin FM Ltd

Occupation:
Location:
Bury
Type of Business:
Facilities Management
Postcode:
BL9 7NY
Daily Hours and Breaks:
Monday - Friday 9:00am - 5:00pm / 1 hour unpaid lunch / 35 hours per week
Starting Salary:
£427.35 per week
Vacancy Reference No.:
14821

Company Bio

AspinFM are a local, family run, Facilities Management company. With over 70 years of combined industry experience, we take pride in our ability to deliver a bespoke, tailored service, conducted by highly trained staff, all with transparent pricing.

Facilities management is a lot more complex than it may seem at first and we are extremely passionate about using our knowledge, along with our tried
and tested systems, to ensure that our clients receive a seamless and simple service, allowing them to focus on what counts- growing and running their respective businesses.

Description

Are you wishing to gain experience in customer service?
Are you seeking a fresh challenge?
Are you wanting to work with an award winning, family run company?

If so, this could be the perfect role for you!

We are looking for energetic enthusiastic apprentices to work within facilities Management company based in Bury.

We are looking to invest in an Apprentice who wants to progress and grow in a company that offers excellent long-term career progression, is willing to learn and who is customer focused.

You will be working with a team of people, some of who have worked through the apprenticeship scheme and successfully become valuable full time team members. They will fully support you as you embark on this exciting opportunity to complete your apprenticeship successfully to become a full-time team member.

Roles and Responsibilities

• Live interaction with internal and external customers
• Understanding the core values of the organisation
• Inputting client’s details and updating client records on the CRM system
• Analyse data and make recommendations
• Discuss the products and benefits available.
• Providing updates to our client on the phone and by email
• Dealing with customer queries
• Supporting team members with general admin tasks

Requirements

• Communication Skills
• Analytical Skills
• IT Skills
• Logical
• Attention to Detail
• Team Working
• Organisation Skills
• Creative
• Customer Care Skills
• Initiative
• Problem Solving Skills
• Non-Judgemental
• Presentation Skills
• Patience
• Administrative Skills
• Physical fitness
• Number Skills

Additional Info

• 28 days holidays including Bank Holiday
• Parking on-site
• Full training will be provided
• Working in a modern, friendly environment

Apply for this vacancy

To apply for this vacancy you must create an account. Once you have done that you can then apply for this role. After you have sent your application NLTG will contact the employer on your behalf and then we will contact you to either arrange an interview or discuss other vacancies available.

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