SharpFutures is a Manchester-based social enterprise (not for profit) that supports diverse talent into employment in the TV, Film production and creative digital sector, by offering a range of training courses, apprenticeships and paid employment placements. We work with Employers to assist them with their talent recruitment and employment objectives across a wide variety of creative skillsets. We are experts in recruiting diverse talent and supporting their journey into industry, providing opportunities through our network of clients via our SharpFutures POD agency.

• Provide excellent customer service in our front of house reception team for tenants, production teams and general visitors.
• Ensure that administration supporting the service function is both timely and accurate with systems to support this.
• Manage daily telephone, written and in-person enquiries from clients, visitors and management team with efficiency, flexibility and professionalism.
• Manage the Front of House Outlook email inbox; ensuring that all queries are resolved quickly and efficiently, and that all processes are followed.
• Ensure that post, deliveries, parking passes, site security, communications and related activities are managed according to building requirements.
• Related activities are likely to include basic cleaning/tidying of office & community spaces, moving furniture etc.
• You will also provide ad-hoc support on events attended by or run by Sharpfutures training and agency teams with members of the public, trainees and staff.

• Working with people and groups
• Reliable
• Adaptable
• Showing personal resilience
• Enjoys working with detail
• Organising systems and people
• Can build professional relationships quickly
• Is service-orientated
• Should be able to lift & move furniture - training & equipment will be provided so this can be done safely, and additional assistance can be requested.

There are no educational qualifications required

25 days holiday plus bank holidays