When you look at L’Oréal, what do you see? If all you see is lipstick, look again and experience the Freedom to go Beyond the ordinary. That’s the beauty of L’Oréal. We operate in 150 countries on 5 continents. With 36 international brands and 86,000 employees worldwide, we’re well on our way to fulfilling our common purpose: to create beauty that moves the world.


By 2030 we want to capture over another 1 billion consumers around the world. How? By creating products which meet the infinite diversity of consumers beauty needs and desires, and always through digital innovation. Not only that but taking our sustainability goals seriously; moving us to a more inclusive and sustainable society, for every generation.

• Leading on projects to transform the way we work to ensure that we are maximising efficiency and improving our end-to-end process to deliver the best customer experience.
• Be responsible for managing data to share visibility, track performance & drive efficiencies on key performance metrics.
• Relationship Management – Manage the relationship with key stakeholders to drive best in class customer service & collaboration.
• Manage the order to delivery cycle for your key customers. Ensuring orders are processed right first time with maximum service, resolving any challenges to ensure customers receive a perfect delivery on time. Responsible for key communication to stakeholders during this process, with OOS reporting and query management post-delivery and route causing to prevent repeat issues.
• Be part of and actively contribute to a highly motivated team; able to work both independently and as part of the team on both short- and long-term goals.
• Continued support across the divisions and customer growth plans, whilst focusing on cost to serve so that we serve and deliver in the most efficient manner.

You have
• An enthusiasm to learn
• Ability to be open minded and confident to challenge the status quo.
• Ability to work accurately and quickly under time pressure, with a focus on attention to detail
• A strong sense of collaboration and excellent communication skills.
• Ability to work as part of a team and individually
• Competent skills in excel and with Microsoft Office applications
• Ability to be flexible and manage time effectively across multiple priorities
• A proactive approach to work and tasks
• Problem solving skills and ability to manage complexity, be able to consider things from multiple perspectives, to be able to look for alternative solutions when challenges and able to communicate new methods to others.

No formal qualifications required.