The Ryan Medical Centre is an established 6 partner Training Practice and is a member of Lancashire and South Cumbria ICB. RMC provides high quality general medical services and additional enhanced services to our population of patients who reside in and around Bamber Bridge. We want to maintain a rich educational environment for our learners and encourage personal development of all our team members and enhance their skills.
We wish to maintain and develop our excellent practice team working relationships and levels of mutual support.

• Greet patients on arrival ensuring patients are checked in manually
• To answer the telephone, dealing with enquiries
• Make appointments, including telephone, follow-up, and urgent appointments
• Responsible for dealing with messages from patients/clinicians or external bodies. To take appropriate action where required
• Record requests for home visits and ensure that they are recorded and passed onto duty doctor on call
• Safe handling of patient files, maintaining confidentiality at all times
• File medical records
• Scan hospital reports and letters, ensuring that the scanning of patient’s correspondence is kept up to date at all times
• To carry out patient/GP Registrar surveys
• To be responsible for the call and recall of patient lists as instructed by the practice manager
• Assist with QoF and Enhanced Services reporting and planning, including searches, recalls and coding

• Be able to work as part of a team, with individual responsibilities, maintaining a high level of professionalism
• Be able to listen, empathise with, and support people from all backgrounds and communities, creating trust and confidence
• Communicate effectively in oral and written format with patients, their families, medical staff, and other members of the team
• Be able to prioritise and plan actions, using own initiative when under pressure

No formal qualifications required.

Incentives; Uniform, PPE, Parking, Yearly Xmas Party.
We have a team of around 40 staff.
Mandatory training includes but is not limited to, Safeguarding, fire safety, basic life support, equality and diversity, infection control, health and safety.