Apprentice Business Administrator – 13889

Company Website:

Roaming Expert

Apprenticeship:
Location:
Bamber Bridge
Apprenticeship Duration:
24 Months
Postcode:
PR5 6AW
Type of Business:
Mobile Roaming Solutions
Daily Hours and Breaks:
Monday - Friday 9:00am - 5:30pm, 1 hour unpaid lunch, 37.5 hours per week
Starting Salary:
16-18 - £173.25 / 18 - 20 £246 / 21 -22 £313.5 / 23+£334.12
Vacancy Reference No.:
13889

Company Bio

Established in 2012, and built on the values of offering the highest level of customer service and account management, whilst still focusing on reducing and keeping costs as low as possible. We see ourselves as
an extension of our customers’ business and our role is quite simply to keep their mobile phone bill as low as possible. As we are an approved wholesale partner for Vodafone, O2 and EE in the UK, we are not
restricted by tariffs that the networks build and can instead build bespoke plans, across multiple networks. We also have relationships with international networks making the solutions we can provide even more
unique. For business-critical data applications that cannot afford to be without signal wherever they travel in the country, we can offer roaming sims which connect to all UK networks. Since 2015, we have diversified into the yachting and motorsport sectors, which has led to us being more
than just a standard mobile phone company. We are able to find solutions to problems in ways that most other mobile phone companies could not. We have excellent focus on our Health & Well-being initiatives, shortlisted for Employer of the Year at the BIBA's 2021 and on-site Gym for our employees we also have Personal Development Plans with an emphasis on Reward and Recognition built around our Core Values and family friendly culture.

Description

• Monitoring and managing the inbox.
• Setting up and creating customer accounts.
•Data entry of new customer connections/hardware.
•Data entry of payment details.
•Entering and maintaining VAT rates.
•Creating bundles and tariff schemes.
•Assisting with monthly invoice run.
•Adding and amending usage alerts.
•Adding and amending usernames/cost centres.
•Adding and amending dealers/sub-dealers.
• Processing PAC requests.
• Monthly system cleanses.
• Monitoring buy-ins for shared data groups.
• Maintaining historic tariffs.
•Spend caps/bill limits.
•Gathering knowledge of buy/sell tariffs.
•Clearing sales ledger.
•Sending out customer portal logins.
•Usage reporting.

Requirements

•Driving licence would be desirable.
•Good communication skills.r.
•Attention to detail.
•Good understanding of the importance of attendance / punctuality.
•Basic knowledge of Microsoft Office Suite e.g. Word, Excel and using a compute

Educational Requirements

•GCSE Grade 4 or above in English and Maths

Apply for this vacancy

To apply for this vacancy you must create an account and build a CV. Once you have done that you can then apply for this role. After you have sent your application NLTG will contact the employer on your behalf and then we will contact you to either arrange an interview or discuss other vacancies available.

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