Apprentice Business Support/Administrator – 14172

This vacancy was marked by employer as filled and is probably no longer available

Company Website:

Vista Employer Services

Apprenticeship:
Location:
Manchester
Type of Business:
Employment Services
Postcode:
M1 5AN
Daily Hours and Breaks:
Monday - Friday 9:00-5:30pm / 1 hour lunch / 37.5 hours per week
Starting Salary:
£288.46 - £326.92 per week
Vacancy Reference No.:
14172

Company Bio

Vista is a niche employment law service with a very different offering to the traditional law firms or large employment consultancies. We act almost like an in-house employment law and ER service to large employers, providing commercially focused employment law and employee relations advice along with tribunal representation, investigations, training and e-learning solutions. We are passionate about understanding the needs of our clients and work closely with them in order to provide a unique integrated service delivery model. We also have a growing voice in the digital/social media world, providing thought leadership and great resources for HR professionals – take a look at our website and social media posts.

We offer a great place to work where experiences are enriching, clients feel like friends, our pride is obvious, camaraderie is cherished and the metaphorical sofa is comfy! We were the first organisation, in the World, to achieve the new ISO International Standard for Diversity & Inclusion.

Description

The role will offer real variety where the apprentice will contribute to a thriving team during an exciting period of change. They will support the daily operations including improving processes and services supplied to our internal and external clients and be a key part of implementing and championing use of technology to enhance productivity and analysis of reports. Main duties will include:

• Remote working from home
• Meetings will take place at various venues
• Providing ‘back office’ support to both colleagues and clients, keeping company data updated and interacting with clients
• Facilitating remote office organisation and maintenance by keeping files and records in order
• Support the business by fact finding and collating data
• Provide efficient administration in the delivery of client services for training, legal transactional and tribunal support, together with general administration and support for all the business
• Co-ordinate the various strands and workflow or each project/case ensuring alignment to required timescales and plans
• Develop and maintain excellent relationships with internal and external stakeholders
• Ensure clear communication of required information and progress reporting

Requirements

We would be looking for an understanding/appreciation of business to business professional services environments with the following skills and personal attributes:
• Excellent communication and organisational skills
• High level of attention to detail
• Strong administrative skills
• Ability to manage multiple responsibilities and deadlines
• Enthusiastic
• Proactive
• Passionate about improving client experience
• Ability to use own initiative
• Keen to develop own skills and knowledge
• Flexible to meet business requirements
• A creative/ analytical mind and willingness to think of new ways of doing things
• Professional and dependable
• Values equality, diversity and inclusion

Experience of working in a professional services environment, knowledge of Microsoft Teams, Adobe and Excel and the ability to spot opportunities to improve would be advantageous.

The role will be based remotely and therefore the individual needs to have the maturity and self motivation to work alone.

The Company does not have an office base. There will be the option to work from home or at serviced office premises close to the individuals home – although this may not be with other Vista colleagues. There will be a requirement to travel to, and participate in, team meetings either monthly or bimonthly, usually at venues in the northwest.

Required age for this vacancy to apply is 18+

Educational Requirements

GCSE English Grade 5/B+ or equivalent and GCSE Maths Grade 5/B+ or equivalent.

Additional Info

25 days holiday plus bank holidays, Private, Healthcare, Life insurance, Critical Illness cover, 24/7 access to GPs and counselling services, Cashplan to cover dental, optical and wellbeing treatments which as reflexology and massage, Employee Assistance Programme, Access to discounts at major retailers, restaurants and entertainment venues. Our pension scheme also offers the option to pay increased contributions. If you choose to do this Vista will increase the company pension contributions too.

The role is remote they will need to travel to team meetings at venues in the northwest (usually Mottram Hall) which may not be well serviced by public transport.

The apprentice would be offered a permanent contract at the start of their employment with the business, subject to satisfactory performance during their apprenticeship.

Without the restrictions and hierarchy of firms in our sector, we are able to offer our employees variety, quality and real job satisfaction at all levels. Upon completion of the apprenticeship, they will have the same opportunity as other employees to progress subject to their performance, skills, knowledge and experience.

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