The Secret Drawer is a family-run business that has been at the forefront of luxury interior design for nearly 30 decades. We specialise in designing and making bespoke interiors for every room in the home, lovingly handcrafted in our Skipton workshop.

We are looking for an enthusiastic Business Administrator apprentice to join our close-knit team. This is primarily based in our Skipton showroom office, with some work also in our Ilkley showroom. With full training provided and the support of our friendly team, your role will involve handling administrative tasks, scheduling appointments, and supporting the day-to-day operations of the office which includes helping the furniture & interior designers with client projects, marketing and other ad-hoc duties. With time, you will also meet and greet visitors to our showrooms and manage phone calls.

We are not looking for the finished article, but someone who is willing to learn and grow with us with a fantastic opportunity for the role to become more focused with additional training to support your development, once the apprenticeship has been successfully completed.

• Maintain and update records of furniture projects, ensuring information is accurate and up to date.
• Shadowing team members, assisting with admin tasks, and learning project workflows to ensure the smooth running of daily operations.
• Collaborate with the workshop team and making accurate updates to our systems.
• Support a variety of marketing activities including creating and posting content (posts, reels and videos) to various social media platforms.
• Purchase / procurement – Placing orders for office stationery, customer appliances and accessories.
• Perform general office duties such as filing, data entry, photocopying, and maintaining office supplies.
• Greet clients, visitors, and staff in a professional and friendly manner, offering assistance as needed.
• Answer and direct incoming phone calls, emails, and inquiries, providing accurate information or forwarding requests to the appropriate team members.
• Assist with special projects or tasks as assigned.

You will be enthusiastic about learning, growing, and developing your skills. Able to learn under supervision, with support from mentors, developing skills gradually to work independently and take ownership of your tasks. It is important that you bring a flexible mindset and a can-do attitude to everything you do.

• Diligent, reliable, and take pride in meeting commitments on time but able to ask for support when needed.
• Organised, methodical, and keep things running smoothly.
• Have initiative to solve problems and get things done.
• Resilient and stay positive when challenges arise.
• Confident with technology (Microsoft Office Suite, social media, etc.) and the ability to learn new systems.
• Excellent verbal and written communication and interpersonal skills, with a friendly and professional demeanour.
• Have a sharp eye for detail.
• Able to stay proactive, and juggle multiple priorities with ease.
• Able to build strong, positive relationships with colleagues, clients, and suppliers.

Ideally able to drive but not essential, a person comfortable traveling on public transport would be beneficial.

• Minimum of grade 4/5 GCSE in Maths and English.