Livedale Foam and Sundries Ltd is now in it’s 63rd year of trading.

Here at Livedale we pride ourselves on offering a friendly and flexible service, making us easy to deal with. Our customer service team is always happy to go above and beyond to ensure all your upholstery needs are met.

Duties of a Sales Administrator:
· Processing a high volume of product orders.
· Processing invoices for all sales transactions
· Taking phone calls from customers and being prepared to make outbound calls
· Dealing with customer enquiries via phone and emails.
· Updating the CRM system with customer and order details
· Processing payments
· Providing pricings for products and delivery information for customers
· Liaising with all departments to ensure timescales are adhered too
· Making sure all deadlines are met with
· Liaising with couriers and producing labels
· Ensure any unresolved issues are escalated to the office manager
· All other general administrative duties

· Fantastic customer service skills
· Good computer skills with knowledge of excel and word
· Strong communication skills
· High organisational skills and ability to manage a number of tasks at the same time.
· Ability to prioritise own workload.
· Good qualifications in English and Maths

· GCSE Maths and English

· Competitive salary
· 4 weeks paid holiday rising with long service.
· Staff wellbeing program
· Benefits package
· Opportunity to progress within the company