Is there anyone at NLTG to talk to regarding any concerns?

Yes, we provide a range of support services to all our learners. If your son/daughter/ward is doing an Apprenticeship or Traineeship, they will be given their Tutor/Traineeship Officer’s work mobile number and email address in case they need support or assistance at any time. If they are on the Study Programme, they will receive a centre mobile number to call if they need support or assistance. NLTG also has a Safeguarding Team in place to support our learners with any concerns which may arise.  Alternatively, please contact our main offices on 01254 397119 / 01257 395355 and they will direct you accordingly.

NLTG have a zero tolerance of abuse and harm to staff, learners and visitors. Click the links to view our Safeguarding Policy (which includes our statutory duties in relation to Safeguarding and Prevent (i.e. Counter Terrorism Act 2015) and e-safety) and also our Whistleblowing Policy.

Your son/daughter/ward will be issued at the start of their programme, with a handbook/information which details all the necessary requirements of their programme, including: what to do if they feel at risk of harm; an acceptable IT User Agreement*; and information on whistleblowing etc. We would encourage you to read/discuss this with your son/daughter/ward.

*At NLTG we understand the importance and benefits of emerging technologies for learning and personal development.  We recognise that safeguards need to be in place to ensure the risks are reduced and have in place an acceptable IT User Agreement which details the requirements of learners on NLTG programmes in respect of IT.

In the unlikely event that you believe that any matters are not addressed correctly by NLTG in regards to Safeguarding, then you may escalate this further via the NSPCC.

Tel: 0800 800 5000 Email: help@nspcc.org.uk