Level 3 Fenestration Surveyor

Case Study – Nicole Jones

Adult Apprenticeship at Pineapple Systems

Name: Nicole Jones
Company: Pineapple Systems
Job Role: Fenestration Surveyor

In January 2017, Nicole Jones from Pineapple Systems set herself the challenge of becoming more involved with the family business and decided the best way to do this was to get first hand on the job experience. Unsure of what path to take and what lay ahead she began shadowing existing members of the team and quickly became very knowledgeable in the rules and regulations of the industry linked to surveying. Nicole and the company decided that in order for her to develop to her full potential she would enrol on to a Level 3 Fenestration Surveyor qualification with NLTG.

Over the course of the next 24 months Nicole was guided by both the company and her Tutor and produced in excess of 46 pieces of evidence covering all aspects of the course from Health and Safety to the Building Regulations required within the industry the company operated. She passed her Level 2 Functional Skills in maths on her fist attempt which now gives her the C in English and equivalent C in maths she had long wanted to complete.

Nicole remained completely committed to the course at all times, completing her work prior to appointments and always going above and beyond when it came to producing evidence. She quickly took ownership of her qualification which helped her produce an astonishing 46 separate pieces of evidence for her qualification.

Nicole’s Tutor, Damian Ward of NLTG said, “It has been a pleasure to watch Nicole develop in her role within the company, initially she was concerned and would often doubt herself about her ability to complete the course. However, we would focus on positive things and look at her achievements each time which would get her back to being engaged and having the can do attitude for achieving her Level 3 Fenestration Surveyor qualification. This in turn helped her produce one of the best portfolios of evidence I have seen in the many years I have been teaching and assessing. She is a credit to the company and herself and should be immensely proud of her achievements.”

Nicole of Pineapple Systems said, “I have enjoyed every minute of doing my Level 3 Fenestration Surveyor qualification. I love the fact I’ve been able to do it in the family business and help gain more knowledge and understanding of the business and what I am expected to do! Damian has been the best tutor I could ask for as I didn’t really enjoy school much so I was worried having to do an Apprenticeship and have to go though ‘schooling’ again but it wasn’t like that at all I felt like I could ask questions without being judged or looked down on. If and when I needed the help or was stuck Damian was there to guide me. I am so proud of myself for completing this, I have really enjoyed doing this Apprenticeship. I have enjoyed having Damian as my tutor, thank you so much for this opportunity and I am already looking forward to the next challenge!

The company is continuing to grow and has recently taken on two more apprentices as they begin to manufacture solid roofs for conservatories and look to train and develop their employees for the future of the business and the future of the individuals.

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