At NRL, our people play an integral role on major projects across a range of critical sectors including renewable energy, power generation and infrastructure. We’ve provided technical engineering recruitment and contracting services for over 35 years, and our success is down to the individuals in our regional branches and support office teams – working together to drive continuous improvement and innovation.

That’s why it’s important to us that every person is given the opportunity to grow and develop their capability – and receives a fair salary for their valued contribution. We’re proud to be a Living Wage Employer and a supporter of the Armed Forces Covenant, as well as providing a range of training and support to help our colleagues flourish. Our company values of care, openness, integrity, accountability, commerciality and professionalism guide us every day – and have transformed our small family-owned business into a multi-million pound carbon neutral organisation.

What will the role consist of?

Assist the compliance and administration team with:
• Onboarding new starters and conducting right to work checks
• Managing and processing security clearance
• Formatting, job descriptions, candidate CVs and obtaining references
• Updating and maintaining candidate database
• Generating contracts, completing induction and SQEP forms
• Advertising external recruitment roles
• Managing telephone calls
• Other ad hoc duties to support the team

• Good knowledge of Office 365 (Word, Outlook & Excel)
• Previous experience in call handling/ customer service role preferred but not essential
• Keen to work in a fast-paced environment
• Can work as part of a team both within the branch and wider business
• Process driven – working under instruction as well as using your initiative
• Organised and able to prioritise workload
• Good telephone manner and interpersonal skills
• Excellent customer service skills to meet client expectations

GCSE Maths & English Grade 4 or above/equivalent.

Just some of the benefits you will be able to access when you join the NRL Group include:
22 days holiday, rising to 25 after 5 years continued service – with the option to purchase additional days each year.
Competitive pension scheme.
Health Cash Plan medical expense allowance.
Hybrid working environment (working from home and office).
Working hours flexibility.
Long service awards.
Benefits platform including cycle to work scheme, paid charity days and life assurance.