We are a very forward-thinking GP Practice in a lovely rural setting. We have a list size of around 10,000. We are also paperless.

• Greeting and directing patients
• Effective use of the appointment system
• Booking appointments
• Processing of information and assisting patients as required
• To act as a central point of contact for patients, the distribution of information, messages and enquiries for the clinical team
• Liaising with multidisciplinary team members and external agencies such as secondary care and community service providers
• Maintaining and monitoring the practice appointment system, process personal, telephone and e-requests for appointments
• Answer incoming calls, transferring calls or dealing with the callers request appropriately
• Process repeat prescriptions, ensuring they are processed accurately and efficiently, read code data on the computer system
• Data entry of new and temporary registrations and relevant patient information as required
• Input data into the patients' health records as necessary
• Manage all queries as necessary in an efficient manner and support all clinical staff with general tasks as requested

• Good communication skills
• Excellent telephone manner
• Keen and willing to learn
• Punctual and reliable
• Attention to detail
• Respecting client / patient confidentiality is essential

No formal qualifications required.

• Holiday leave
• NHS pension scheme
• Training always available