First Business Administrator End Point Assessment for NLTG


Georgia Worrall is the first NLTG (North Lancs Training Group) apprentice to go through the Business Administrator Apprenticeship end point assessment.

Georgia started her career at W.Howard Ltd in October 2015 and has since progressed and developed in her role to become an Accounts Assistant and Business Support. Georgia had previously completed a Level 2 Business Administration Apprenticeship with NLTG in October 2013 at her previous employer, Regency Glass. After she moved to W.Howard, Georgia wanted to progress her training and take it to the next level. She was enrolled onto the Level 3 Business Administrator Apprenticeship back in January 2018. Since then she has been working through the Apprenticeship with her NLTG Tutor, Jenny Wray developing a range of knowledge, skills and behaviours leading up to the end point assessment.

The end point assessment was conducted by City & Guilds, the independent end point assessment organisation, and consisted of three elements:

  1. 1) A 50 question knowledge test
  2. 2) A 30-45min portfolio-based interview
  3. 3) A 10-15min project presentation with a question and answer session

Each assessment method directly assesses the knowledge, skills and behaviours of the Apprenticeship standard. All three elements needed to be passed in order to achieve the Apprenticeship standard. Not only is Georgia the first NLTG apprentice to go through the End Point Assessment for the Business Administrator Apprenticeship, but she also achieved an overall grade Distinction, the highest grade possible!

Commenting on her Apprenticeship and experience, Georgia said, “I had built myself up for weeks prior to the End Point Assessment, making myself really nervous. However, as soon as I started all the nerves disappeared, and I felt like all the answers came naturally. That was due to all learning and preparation I had undertaken with my tutor Jenny to build up to this. Everything ran really smoothly, and once the assessment had finished I was quite pleased as I felt like I did my very best!”

Jill Partington, NLTG’s Business Digital and IT Apprenticeship Manager said, “Georgia should be very proud of herself. These new Apprenticeship standards are a lot more complex and demanding. The introduction of an End Point Assessment is a new thing to the world of Apprenticeships and so we are currently seeing our learners, who have put in a lot of effort over the last 18 months, start to go through these ‘new’ assessment processes. For Georgia to get a distinction on all 3 elements is just outstanding and a testament to her commitment to the Apprenticeship.”