Coronavirus Advice

NLTG is dedicated to ensuring the safety and wellbeing of our learners, their employers, our staff and visitors.

We continue to monitor and review the advice of Public Health England, the NHS and UK Government, and will keep you updated on the steps we are taking in response to their recommendations.

We have already taken a range of pro-active measures to ensure the continuity of our services during these uncertain and challenging times. These include the introduction of remote enrolment, learning and support for our learners, with many of our staff working remotely.

Although our centres remain closed to the majority of learners, we are still very much open for business.

Information for Employers & Apprentices

We are committed to continuing our work with employers and to ensuring our apprentices receive ongoing support and training. NLTG has invested significantly in technology and associated staff development over recent years, enabling us to develop excellent ways of remotely enrolling, supporting and delivering sessions to learners where requested or needed.

In line with the most recent Government and Department for Education (DfE) advice, NLTG tutors are now able to gradually recommence visits to apprentices in the workplace, alongside our establish and successful remote delivery support.

These visits will only recommence where appropriate, where agreed with apprentices and employers, and where the safety of apprentices, NLTG tutors, employers and employees can be maintained.  Further information can be found in the letters below and details of our procedures are outlined in our Employer Guide here and Apprentice Guide here.

NLTG will continue to support apprentices remotely via methods including virtual visits using Skype/Microsoft Teams and delivery via our virtual learning environment (the Learner Hub).  Our Tutors will maintain ongoing communication with employers and learners.

If you have any queries or would like further information, please contact us on 01254 397119,

NLTG Centres

Please note our centres remain closed to the majority of learners (as detailed below) with remote methods of learning still taking place predominately.  Small numbers of students are being invited in as we begin a gradual re-introduction of face-to-face learning. We hope to be able to resume normal operations as soon as possible and ask for your support at this time.

Study Programme and Traineeship Students

Our centres in Accrington, Bury and Oldham will only be open to selected students who are invited in.  All other students will continue to be supported via remote/online learning.  If you would like more details or have any concerns, please contact our Study Programme Team on 01254 392385, email:


JCP Learners: Accrington

Wherever possible, we will deliver remote online teaching and support to our JCP learners, either in groups or individually. If you would like more details, please contact us on 01254 395355, email:

CoVE Apprentices: Accrington

Support at this time will be available via a blended remote delivery approach.

General Advice

Public Health England continue to issue a range of advice about the coronavirus.  The current guidance is to stay at home and self-isolate for 7 days if you have coronavirus symptoms, which are:

  • • a high temperature
  • • a new, continuous cough
  • • a loss or change to your sense of smell or taste.

Please note: You must not leave your home if you are self-isolating.  For the latest NHS information and advice about coronavirus please visit the NHS website by clicking here.  If you have no Internet access, you should call NHS 111. For a medical emergency dial 999.

You can tell the NHS about your current experience of coronavirus through the NHS Coronavirus Status Checker. For more information click here.


The current advice from the Government is that you should do the following:

  • • wash your hands with soap and water often – do this for at least 20 seconds
  • • always wash your hands when you get home or into work
  • • use hand sanitiser gel if soap and water are not available
  • • cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • • put used tissues in the bin immediately and wash your hands afterwards
  • • try to avoid close contact with people who are unwell.


Please see the Government travel advice by clicking here.

Where to find the latest information

Coronavirus GOV helpline WhatsApp

The GOV.UK Coronavirus Information Service is an automated ‘chatbot’ service which will allow the British public to get answers to the most common questions about coronavirus direct from government.

This new service launched by the government is free and aims to provide official, trustworthy and timely information and advice about coronavirus (COVID-19), and will further reduce the burden on NHS services. It will help combat the spread of coronavirus misinformation in the UK, as well as helping ensure people stay home, protect the NHS and save lives.

The service will provide information on topics such as coronavirus prevention and symptoms, the latest number of cases in the UK, advice on staying at home, travel advice and myth busting, whilst also allowing the government to send messages to all opted-in users if required.

To use the free GOV.UK Coronavirus Information Service on WhatsApp, simply add 07860 064422 in your phone contacts and then message the word ‘hi’ in a WhatsApp message to get started.

A set of menu options is then presented which the user can choose from and then be sent relevant guidance from GOV.UK pages as well as links to GOV.UK for further information.

To find out more from the NHS click here.

The UK Government Response can be viewed here.

To view the latest information from Public Health England click here.

Information regarding parents who are classed as keyworkers and learners who are classed as vulnerable is available by clicking here

Guidance has been published for making workplaces “COVID-19 Secure” for employees to return to work. Separate guidance exists for different types of workplace and can be found here

To find out the latest guidance and rules on the Coronavirus Job Retention Scheme click here.