Apprentice Warehouse Branch Assistant – Ref 13468-0

This vacancy was marked by employer as filled and is probably no longer available

Company Website:

Carlac Ltd

Location:
Gateshead
Type of Business:
Distribution
Postcode:
NE10 0UW
Daily Hours and Breaks:
Monday to Friday, 8:00am till 5:00pm, Minimum ½ Lunch break, 2 x 15 min breaks, 40 hours per week
Starting Salary:
£211.20 per week
Vacancy Reference No.:
13468-0

Company Bio

For over 45 years Carlac have been a market leader in the supply of paint and refinishing materials. The Company has continuously grown whilst also retaining its core principles of supply and delivery, with a service that is second to none.

We supply specialist coatings for the Automotive Refinish, Commercial Vehicle and General Industry sectors. With our Head Office in Leeds and branches in Livingston, Newcastle and Manchester we cover the North of England, North Wales and Scotland.

Focusing on efficiency, Carlac utilise the latest technology and innovations to provide our customers with the highest levels of service.

Description

Supporting your Warehouse Supervisor/Branch Manager to ensure efficient branch operation by carrying out your set tasks and showing initiative to facilitate high levels of customer service.
Key Tasks
• Customer Relations Service - It is vital to maintain a positive attitude towards customers, you should always be friendly, helpful and courteous.
• Order Processing - All orders to be picked, assembled in despatch area, and labelled with customers name as per Carlac Procedure.
•Order Checking - All orders to be checked against delivery notes as per Company procedure
• Collecting Goods from Customers - All goods to be collected from customers must be authorised and have the correct paperwork. Any items collected from customers need to be checked on receipt, as per company procedure.
• Paint Mixing - As required to mix paint in a careful and accurate manner in line with manufacturers guidelines.
• Computer Procedures - To use the correct procedures for:- Invoicing, Credit Notes, Interbranching, Mixing Room Stock.
• Stock Levels - Ensure you inform your Branch Manager before an out of stock situation on a particular product occurs.
• Receiving Deliveries from Suppliers - It is important to sign for goods “unchecked” (e.g. the number of packages could be correct but the goods inside could be damaged). Carry out Receipt Inspection and checking of goods. For Short/Incorrect deliveries supplier to be informed within 24 hours. Supplier Credit Request/Return Form to be filled in.
• Product Information for Customer - Always use the up to date copy of any catalogues etc., when providing information for customers’ orders/enquiries.
• Labelling and Identification of Products - All products must be clearly identified once in stock.
• Quarantine Area - All faulty products or incorrectly delivered items (non-conforming product) must be put in Quarantine.
• Health and Safety - To be aware of Company Health and Safety and C.O.S.H.H. regulations. To ensure staff always comply to the correct procedures.

Requirements

• Help, support and communication is a vital part of teamwork
• Good practical ability due to potentially some heavy lifting
• Keen and willing to learn
• Punctual
• Reliable
• Good communication skills

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