Apprentice Customer Service/Digital Print – 14051

This vacancy was marked by employer as filled and is probably no longer available
Occupation:
Location:
Southport
Type of Business:
Commercial Printer
Postcode:
PR9 0NS
Daily Hours and Breaks:
Monday - Friday 8:45-5:15pm / 1 hour unpaid lunch or 30 mins paid
Starting Salary:
£200 per week
Vacancy Reference No.:
14051

Company Bio

We are a family business with an experienced team established in 1983 in Chorley, Lancashire and in Southport, Merseyside in 1990. Our aim is to provide great customer service and quality products at a fair price and on time. We listen and advise and love face to face meetings although orders through the website and email are just as popular.

We have an in-house design studio who produce a wide range of designs for all types of printed items. All totally appropriate for the target audience and all within the budget and time frame of the customer.

The have both litho and digital print capabilities along with a large format and signage print department. We can print anything from a business card to a full blown exhibition stand complete with brochures and giveaway merchandise.

Description

Working within the sales area, alongside qualified staff, duties will include:

• Meeting and greeting customers and discussing customer requirements
• Showing examples of products to the customers
• Producing accurate Estimates and Invoices
• Liaising with all departments on both sites
• Discussing digital production and deadlines
• Order processing using an internal Management Information System
• Proof reading
• Digital print and finishing
• Processing payments
• Arranging deliveries and collections
• Answering the telephone to customers and suppliers

Requirements

• Good communication skills
• Attention to detail
• A good listener
• Ability to handle objections and customer expectations
• A good team player
• Sense of humour
• Computer literate

Educational Requirements

• Maths and English A-C grades or equivalent

Additional Info

• 20 Days holiday plus Bank Holidays
• Uniform is provided
• On site training will be provided
• Christmas shutdown

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