YPO supplies products and services to a wide range of customers including schools, local authorities, charities, emergency services, public sector and other businesses such as nurseries and care homes.

We're 100% publicly owned, by 13 local authorities, which means the profits we make are returned to our public sector customers, delivering even better value for money.

An apprenticeship is a learning role, therefore the list below represents tasks that might be undertaken however full training will be given and tasks will vary depending on placement.

• Support internal & external colleagues in using digital technology to support business projects and opportunities.
• Apply relevant digital technologies effectively to achieve objectives
• Monitor and operate complex digital information and intelligence systems.
• Maintain data, digital resources and data systems as well as supporting the development of digital capabilities.
• Communicate effectively though digital channels
• Support the creation of technology-based productivity solutions, and aid the adoption of these solutions within the organization
• Work as a digital champion - training and supporting colleagues to make the best use of technology-based productivity tools
• Diagnose digital problems and provide internal end-user application support
• Assist with digital operations and digital change projects
• Support digital transformation projects to aid the digital strategy.
• To provide reception cover, speaking with customers, suppliers and visitors both face to face and over the phone, dealing with enquiries in a friendly and professional manner ensuring a high level of customer service is delivered
• To work co-operatively with colleagues to ensure that the function operates consistently and effectively in the implementation and application of all departmental procedures and policies.
• To work co-operatively with colleagues to ensure that the team operates consistently and effectively by providing general support
• To keep up to date with information, training and development opportunities appropriate to maintaining and developing professional service standards.
• Ensuring that services are delivered in line with relevant legislation, YPO objectives and policies including those relating to Equality and Diversity, Customer Care and Health and Safety.
• To undertake such other duties as may be required from time to time that reasonably fall within the scope and grade of the post
• Timekeeping and punctuality in line with departmental requirements
• With direction and support from the line manager completing allocated tasks in a timely manner
• Greeting visitors in Reception
• Building relationships with colleagues at YPO
• External suppliers/contacts appropriate to the department
• College Tutor
• Apprentice Manager

• A cheerful and optimistic attitude to work
• The drive and determination to ‘make things happen’ and to succeed
• Ability to build relationships and rapport with colleagues and customers
• A commitment to self-development
• A good team player
• Apprentices are expected to get involved with apprenticeship promotion activities for YPO such as National Apprenticeship Week and careers fairs

GCSE or equivalent Grades A*-C (Grade 4 and above) in Mathematics, English Language, IT and 1 other subject.

If you are interested in this opportunity to start your career with YPO, please download the job description and application form.

When completing your application, sell yourself to us! We want to know what you can bring to YPO. To apply for this role please go to https://www.ypo.co.uk/about/careers/vacancies

We also have a guidance pack to help you complete your application, which can be found here: https://view.pagetiger.com/apprenticeship-application-guidance-pack/apprenticeship-application-guidance-pack

If you have any questions, please contact the YPO HR team at Recruitment@ypo.co.uk