Apprentice E Commerce Assistant – Ref:12588-1

Company Website:

Homespace Direct

Apprenticeship:
Location:
Cheadle Heath
Type of Business:
Online Textiles
Postcode:
SK3 0XT
Daily Hours and Breaks:
Monday - Friday 9:00am - 5:30pm, ½ lunch, 40 hours per week
Starting Salary:
£256 per week - £6.40 per hour
Vacancy Reference No.:
12588-1

Company Bio

We have brought over 40 years of textiles experience to the internet. It is something we live and breathe and we have built a strong reputation for quality and customer experience. Our management team have held senior finance and commercial posts with some of the UK’s biggest and most established high street retailers and mail order companies. Together with our advisory board we represent a combined total of over 100 years’ experience in running textile companies across the globe. This wealth of knowledge helps our buyers to find:
• winning designs
•striking, subtle, and sensational colours
•mainstream as well as niche materials and trends for bedding
•an array of curtain designs and textures
•children's traditional and on trend bedding
•cost effective and luxury towels
•signature cushions

Description

Whilst on the Apprenticeship, Apprentices take on full roles and are encouraged to make commercial and business development decisions, with full support as and when required. The role will educate you in all aspects of business, and will be challenging enough to enable you to develop well rounded business acumen.
Main responsibilities:
• Prepare listings for new products, so that they may be uploaded on to various sales channels like our own website, Ebay and Amazon. This involves accurate description writing and editing photos.
• Answering customer queries via email and telephone regarding order queries and product information.
• Liaising with suppliers regarding, products, deliveries and delivery schedules
• Identifying new products, involving pricing, margin and competitor analysis.
• Processing customer orders using a fully integrated order processing and stock management IT system.
• Processing customer returns.
• Involvement in business development projects.
• Monthly reports including margin and stock analysis.
• Liaising with pickers regarding stock discrepancies etc.
• Matching purchase delivery notes and invoices.
• Helping in other areas when occasionally needed.

Requirements

• Computer literate
• Ability to work to deadlines
• Personal qualities
• Attention to detail, will be writing listings for website.
• Company will help build confidence, but ideally someone who is confident
• A good work ethic

Educational Requirements

• 7 or above in maths and English
• Must have 6 GCSE's

Additional Info

Homespace Direct have an exciting opportunity for a Business Administration Apprentice to join their team. Based in Cheadle Heath, Homespace Direct are an online retailer and wholesaler of soft furnishings. We sell our products on numerous E-Commerce platforms as well as our own website, and have customers throughout the world. We are a fast growing and dynamic business and have a track record of taking Apprentices on as permanent members of the team at the end of their apprenticeship.

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