Apprentice Customer Enquiry Assistant – Ref 11970

Intelling

Location:
Wythenshawe
Apprenticeship:
Postcode:
M23 9XD
Type of Business:
A professional service focused business working on behalf of some of the biggest brands in the UK. Provide all industries with full service, omnichannel and contact centre support.
Daily Hours and Breaks:
TBC - Shift patterns, 3 months rota
Starting Salary:
TBC
Vacancy Reference No.:
11970

Description

The Company:
Intelling is a vibrant, young and unique Contact Centre based in Wythenshawe. We are a team of experienced, passionate, driven and client focused professionals. We work to deliver solutions, including data capture, sales performance and exceptional customer service for our clients, across numerous industries.

Now launching our 'Apprenticeship Academy' we are looking for the next generation of customer service professionals to help our business grow. Our Apprenticeship Schemes give you the ability to combine practical training in a job with study.

As an apprentice, you’ll:
• work alongside experienced staff
• gain job-specific skills
• earn a wage and get holiday pay
• eligible for client staff discount
• receive a quarterly bonus payment.

Our new program is run in partnership with North Lancs Training Group who will guide and support you through your learning journey.

We offer a fun, energetic and professional working environment. We want our staff to enjoy every day, to share in our success and develop rewarding careers.

We are delighted to offer a professional working environment in a central location with excellent transport links.

If you are looking for a long term and rewarding career in a truly different contact centre experience and meet our requirements, we would love to hear from you.

The Role/Key Responsibilities:
• Dealing with customer queries via email.
• Demonstrate a positive and professional attitude/behaviour always.
• Promoting our clients' brand, products and services.
• Enhancing customer experience through excellent quality and compliance.
• Willingness to learn.

Benefits:
• Commission / bonus payments
• Free onsite secure car parking
• Workplace Pension Scheme
• Exciting opportunity to be part of a new and growing Company
• A professional and fun working environment
• Genuine opportunities to personally develop and progress within the Company
• Subsidised canteen
• Recommend a Friend opportunities

Requirements

• Keen
• Willing to learn
• IT Skills
• Interest in customer service
• Good communication skills

Apply for this vacancy

To apply for this vacancy you must create an account and build a CV. Once you have done that you can then apply for this role. After you have sent your application NLTG will contact the employer on your behalf and then we will contact you to either arrange an interview or discuss other vacancies available.

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