Established 25 years ago in 1991, Soft Sell has gained an enviable reputation for delivering high quality products, equaled only by our level or service and support. Based in Blackburn, Lancashire with nationwide coverage supplying solutions including end user computing, networking infrastructure, AV and security systems, cloud computing and systems management. Our services range from consultancy, support and training through to fully managed or hosted IT Systems.

Our vision is to evolve into your trusted IT partner, to become an integral part of your organisation’s success by dedicating our services to the continuous improvement of your IT infrastructure.

•Check emails and support tickets
•Workshop tasks
•Inputting data on the IT support ticket system
•Dealing with internal and external customers
•Face to face and Telephone interaction with customers
•First Line Support: Diagnose faults and solve technical issues by phone, or remotely
•Support team members on site visits to resolve IT issues
•Communication technology
•Windows work
•Configuration of hardware & software
•Installation, configuration and management of systems

•Ideally to live locally / driver preferable
•Must have an interest in IT
•Punctual and reliable
•Keen and willing to learn

•GCSE grade C / 4 or above in maths and English

•28 days including bank holidays
•Support with driving lessons if willing to learn to drive
•Uniform provided
•Progression opportunities