Apprentice IT Technician – 13901

Company Website:

James Hargreaves

Apprenticeship Duration:
15 Months
BB11 3JT
Type of Business:
Plumbers Merchants
Daily Hours and Breaks:
Monday - Friday 8:00am - 5:00pm, breaks am/pm (15 minutes), 30 minute lunch break
Starting Salary:
Vacancy Reference No.:

Company Bio

James Hargreaves Plumbers Merchants Ltd is one of the UK's largest independent plumbers' merchants, providing goods to both the trade and public. We currently have 69 branches across the country along with a luxury bathroom showroom in Burnley. With the company's continuing plans to expand, this is an exciting time for someone to join the company.


•Provide 1st Line support across the company for both ERP system and IT systems.
•Assess and Triage 1st Line support issues escalating as needed to ensure that there resolved quickly and effectively.
•Provide support as needed with the ongoing development of staff IT training resources.
•Provide support to other members of the IT department as needed.
•Effectively complete any training or exams as required by your apprenticeship.
•Provide other ad-hoc support within the IT department to meet daily needs/schedules.
•Work with key stake holders within the business to facilitate there needs as the company requires.


•Good time management
•Excellent problem solving skills
•Ability to learn and expand their knowledge independently on IT matters
•Excellent verbal communication skills
•Previous exposure to Window based IT systems including Active Directory and related components would be advantageous but not essential
•Above all else the ideal applicant must have a genuine interest in technology with a willingness to learn

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