Surface Magic Repairs are leading experts in the field of damaged surfaces.
When a surface in a property is damaged, replacement is not the only option. We repair and restore damaged surfaces back to their full glory, meaning you avoid the hassle, expense and disruption.
Our repair experts cover all over the North West, Cheshire and North Wales repairing cracks, chips, scratches, stains and much more. We can repair laminate, marble, granite, wood, bricks and stone; literally ANY hard surface.

• To assist in the efficient operation of the customer services department.
• Customer service duties and responsibilities generally include answering phone calls and emails, responding to customer questions and to provide general day-to-day assistance in relation to all customer bookings and the customer services.
• Help maintain paperwork and computer systems.
• Help answer inbound customer service calls and distribute
• Help managing some client enquiries
• Help make some ‘client feedback’ outbound calls
• Help maintain all clients correspondence and booking records accurately and efficiently via the company database (computerised and paper based)
• Assist with new client on boarding, account set ups, including assisting the accounts department with new client paperwork
• Assist with Filing, photocopying, shredding, dealing with the incoming and outgoing post, and other general admin functions.
• Hep convert customer enquiries into bookings using a range of influencing, and listening skills
• Assist in client rebooking’s
• Support the technical team’s diary bookings
• Engage with potential clients and share our passion for the service that we offer
• Basic Excel skills

• Keyboard, computer and administrative skills - Standard Computer skills (email word, excel, etc)
• Willing to learn
• Insightful
• Organised with the ability to manage a high volume and varied workload in a busy fast-paced environment.
• Good communication skills and telephone manner.
• Ability to work as part of a team.
• Helpful and friendly