Course Overview

The Retailer Apprenticeship is suitable for a range of job roles including: Sales Assistant, Stockroom Assistant, Visual Merchandiser and Fresh Food Counter Assistant. It covers essential retail and customer service skills including: stock handling; dispatching goods to customers; processing credit applications; managing payments; providing a range of additional retail services; providing customer service and advice; looking after different products in a retail environment; deputising. Learners will also develop the ability to work effectively as part of the retail team and to provide a positive and seamless service.

What will they achieve?

Intermediate Level Apprenticeship:

• Retailer Standard
• Functional Skills in maths and/or English if not already achieved

What training will they receive?

As the employer, you will be responsible for most of the basic knowledge and training. The apprentice will be visited by a qualified NLTG Tutor in the workplace every 4 - 6 weeks.

Why not have a look at our Why employ an Apprentice? or Why upskill your workforce? pages. These will give you more about what Apprenticeships involve and especially the benefits of incorporating them into your business.

Additional Benefits

• All vacancies are jobs from day one
• Your training will lead to a nationally recognised qualification
• You will receive an attractive wage/salary during training
• We have a dedicated team to support you with your English and maths skills
• We operate an equality and diversity policy
• All employers are appraised for health and safety
• We will visit you regularly during your training
• Your training will be full and varied

Case Study

Dave Lister at Ted Carter and Son Fishing Tackle

I have worked at Ted Carter for eight years and my job role is a Shop Assistant/Coarse Fishing Expert. My duties include serving customers, dealing with their queries and telephone enquiries, stock replenishment and assisting with ordering stock. The qualifications I have achieved through NLTG so far are Level 2 NVQ in Customer Service, Functional Skills Level 1 in Maths and English and I am just about to complete my Retail apprenticeship where I will achieve a Level 2 NVQ in Retail Skills. If I was asked to explain to school leavers the benefits of apprenticeships, I would tell them to take what’s available to broaden their skills. Don’t be shy of doing apprenticeships and thinking they might not get you anywhere because in my opinion, they are exactly what potential employers are looking for these days.