Course Overview

Supply Chain Operators are primarily responsible for managing the movement of goods for a variety of customers across all sectors, and as such their customer base will range from large global organisations to sole traders and private customers in local areas, depending on their organisation.

Traffic Officers manage the movement of goods for a variety of customers – either own account or third party from manufacturer or supplier to final destination or for onward delivery using multiple transport methods insuring this meets the customers requirements. They communicate and come into contact with a wide range of people and customers, and have a passion to meet customers’ expectations by providing a quality service that encourages repeat business, showing drive and energy even when challenges arise. Individuals in this role are highly competent in using industry-recognised systems and associated services within their industry sector, and are able to work under pressure to tight deadlines, with excellent time management skills. They are proactive and meet agreed commitments and expectations, taking responsibility for their own actions and doing the right thing.

Course Duration

14 Months

Entry Requirements

You will have to take a Skills Scan to ensure your current level of maths and English is at the required level.

Assessment

• Knowledge and behaviour tests
• Practical assessment

Progression

The traffic office role may be a gateway to further career opportunities, such as team leading or senior support roles.

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