Course Overview

Hospitality managers work across a huge variety of organisations including bars, restaurants, cafés, conference centres, banqueting venues, hotels and contract caterers. They have a passion for exceeding customers’ expectations, a high level of responsibility and are accountable for fulfilling the business vision and objectives which requires excellent business, people and customer relation skills. Individuals in this role are highly motivated team leaders that combine a talent for management and specific industry skills and thrive on the customer facing nature of the role.

This Apprenticeship will support the development of a range of management skills, knowledge and behaviours for those working in job roles including:
• Food and/or Beverage Manager
• Housekeeping Manager
• Front Office Manager
• Hospitality General Manager
• Kitchen Manager/Executive Head Chef
• Accommodation Manager

Course Duration

18 Months

Entry Requirements

You must have maths and English qualifications at Level 2 (e.g. GCSEs or Functional Skills) and will have to take a Skills Scan to ensure your current level of maths and English is at the required level.


• Multiple choice test
• Business project
• Professional discussion


This role may be a gateway to further career opportunities in this sector, such as management or senior support roles, or to further study.

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