A Supply Chain Practitioner (FMCG) worker will work in one or more supply chain functions. Typical duties could include forecasting customer demand as a Junior Demand Planner, liaising with the factories schedule production as a Junior Supply Planner, processing orders as a Customer Service Operative and working with hauliers and Distribution Centres as an Assistant Transport Planner.

They have a comprehensive understanding of the entire supply chain, are responsible for their impact on each function and strive to deliver the best value for their business and customer. Due to the high number of interactions both within and outside of the business, they need strong relationship building, influencing, stakeholder management and communication skills alongside sound analytical, information technology and numeracy skills, with an ability to work in a fast paced environment with frequently changing requirements.

FMCG Supply Chain Practitioners demonstrate the following skills, and are able to:
• Prioritise the flow of FMCG products or services based on evolving and changing information; meeting critical deadlines to ensure the efficient running of the FMCG supply chain, including managing unexpected demand.
• Lead and participate in everyday problem solving activities required for the FMCG industry where small process improvements can have a significant improvement on the rest of the supply chain.
• Use continuous improvement techniques to improve performance in the FMCG supply chain.
• Use IT systems for the supply chain; Excel, company and customer systems.
• Communicate using appropriate methods and FMCG terminology; verbal, email, face to face.

Course Duration

30 Months

Entry Requirments

You will need English and maths at GCSE Grade D/3 or above, or equivalent qualifications (eg Functional Skills at Level 1). If you do not have English or maths at this level, we will invite you to take a Skills Scan to check your current level of skill.


• Workplace project and presentation.
• Knowledge and scenario based test.
• Professional dialogue and interview.


After completing the Level 3 Apprenticeship, you can progress onto further study in the Warehouse and Logistics sector or even a qualification in management.