A team leader/supervisor is a first line management role, with operational/project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role.

Key responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally.

Roles/Occupations may include: Supervisor, Team Leader, Project Officer, Shift Supervisor, Foreperson, and Shift Manager.

Course Duration

18 Months

Entry Requirments

You will need English and maths at GCSE Grade D/3 or above, or equivalent qualifications (eg Functional Skills at Level 1). If you do not have English or maths at this level, we will invite you to take a Skills Scan to check your current level of skill.

Assessment

• Knowledge test.
• Portfolio-based interview.
• Portfolio of evidence.