This Level 2 Apprenticeship will help you gain practical know-how in providing routine and more complex administrative support in a business. As an apprentice, your day-to-day tasks will depend on your employer, however, the Apprenticeship is designed with different roles in mind including receptionist, officer junior and personal assistant. Some typical tasks are making and receiving phone calls, filing, photocopying, data inputting and organising diaries. As an Apprentice on the Business Administration Apprenticeship, your employer will train you to use all office equipment. This will include office equipment such as the telephones, photocopiers and computers. Part of the Apprenticeship will include how to work as part of a team and plan and organise your work. You will gain other industry knowledge such as health and safety. You will need to be committed and well-presented.

Course Duration

16 Months

Entry Requirments

You will need English and maths at GCSE Grade E / 2, or equivalent qualifications (eg Entry Level 3). If you do not have English or maths at this level, we will invite you to take a Skills Scan to check your current level of skill.


• Multiple choice tests.
• Portfolio of evidence.