This Level 2 Apprenticeship will help you gain practical know-how in providing routine and more complex administrative support in a business. As an apprentice, your day-to-day tasks will depend on your employer, however, the Apprenticeship is designed with different roles in mind including receptionist, officer junior and personal assistant. Some typical tasks are making and receiving phone calls, filing, photocopying, data inputting and organising diaries.

As an Apprentice on the Business Administration Apprenticeship, your employer will train you to use all office equipment. This will include office equipment such as the telephones, photocopiers and computers. Part of the Apprenticeship will include how to work as part of a team and plan and organise your work. You will gain other industry knowledge such as health and safety. You will need to be committed and well-presented.

Course Duration

16 Months

Entry Requirements

You will have to take a Skills Scan to ensure your current level of maths and English is at the required level.


• Multiple choice tests.
• Portfolio of evidence.

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