Apprenticeships are the way forward for Granby Marketing

Tuesday 1st November 2011

Granby Marketing is a company based in Blackburn whom deal with promotions on behalf of their clients. The company has been established for more than 11 years, with a workforce circa 80 employees. Granby Marketing has been working with the North Lancs Training Group since September 2003 and have 37 people either having completed a qualification or are currently working towards one with NLTG. There are 3 apprentices working in the contact centre whom are all working towards Customer Service qualifications, there are also people working on Warehouse, Business Admin and Essential Skills qualifications.

Granby actively promotes Apprenticeships within their company and all 3 Customer Service apprentices' came through the North Lancs Training Group recruitment process. Granby are extremely proactive in the development of their young people working closely with the NVQ and North Lancs Training Group. The company support the apprentices by giving them time to complete their work and encouraging them to take ownership for their qualifications. Both the Manager and Team Leader are fully behind the qualifications giving North Lancs Training Group regular access to the candidates along with support for the training officer.

But don't take our word for it, this is what the company and the apprentices' have to say!

"Since starting my Customer Service Apprenticeship back in October 2010 I have received nothing but brilliant support from North Lancs Training Group, in particular my Training Officer Angela and my employer Granby Marketing. Communication from the beginning was excellent and the Recruitment Team at NLTG was always very efficient in keeping me up to speed on what was available". (Joshua Smith – Apprentice)

"For the short period of time that I have been working as an apprentice at Granby, I already feel like I've been working here for years! I started at the beginning of August, and at first I wasn't sure what work I was expected to do, understand or what skills I could bring to the team. However, after a fixed training plan and plenty of reassurance from my team leaders, I feel much more relaxed, confident and get on really well with my colleagues". (Lauren Jackson – Apprentice)

"Granby really is the place to be in my opinion. Being both friendly and welcoming, you immediately settle in knowing that you'll be well taken care of. With the advice and support provided by the team leaders and by my NLTG tutor Angela; it makes the qualification seem challenging but achievable". (Sarah Wyld – Apprentice)

"Working alongside NLTG has been such a worthwhile and positive experience. The recruitment process is extremely easy and time saving, I didn't need to draw up an advert or filter through 100s of CVs, the best possible candidates were selected and pre screened – all the hard work was done for me". (Sarah Lazell – Team Leader)

"Granby's relationship with NLTG has grown rapidly in the contact centre this year. With the additional input from Angela, she's helped to easily identify relevant training needs, understand our requirements for new roles and really help us develop the call centre apprentice programme more than we had anticipated".

"I feel confident that we are in a strong position to achieve our 2012 plans, including developing the team leaders of the future in the long term". (Michelle Black – Manager)

As Granby Marketing continues to go from strength to strength so too does the relationship with North Lancs Training Group and together we will develop tomorrow's improved workforce.